J.D. Power and Associates Ranks Commonwealth Highest in Independent Advisor Satisfaction, Two Times in a Row
Waltham, MA (March 29, 2012)—For the second time in a row, J.D. Power and Associates ranks Commonwealth Financial Network® “Highest in Independent Advisor Satisfaction among Financial Investment Firms.”
Commonwealth received five out of five JDPower.com Power Circle Ratings, equating to “among the best” in seven of the eight key drivers of satisfaction—firm performance, people, technology, compensation, contact, job duties, and product offerings for clients—according to J.D. Power and Associates.
“We are honored and humbled to be the highest-ranked firm among independent advisors two times in a row,” said Commonwealth CEO Wayne Bloom. “This is an award that we share with our advisors—just as we share a client-forward philosophy with them. Our advisors are working hard every day to satisfy their clients, and it helps inspire us to do the same for them.”
Commonwealth received an overall satisfaction rating of 917 on a 1,000-point scale, compared to an industry average of 774, and performed particularly well in factors of job duties, firm performance, and technology.
“We are able to focus on our advisors, and provide them with leading products and services, because we are truly independent—we have no debt, are not beholden to any outside investors, and are privately held by our founder and managing partners,” said Bloom.
The J.D. Power and Associates study determined that, ultimately, advisors want to work with a firm whose actions are in the best interest of clients. Commonwealth has dedicated itself to providing indispensable service to its advisors and their clients, a notion the firm has most recently expressed in its client-forward™ ad campaign.
“It’s who we are, and who we’ve always been. But it’s certainly gratifying for us, for our advisors, and, ultimately, for their clients, to see our cultural values demonstrated by the J.D. Power and Associates study,” said Bloom.
About Commonwealth Financial Network
Founded in 1979, Commonwealth Financial Network, member FINRA/SIPC, and a registered investment adviser, is a leading, privately held independent broker/dealer, with offices in Waltham, Massachusetts, and San Diego, California. The firm supports more than 1,400 independent registered representatives nationwide and makes available a comprehensive array of financial products and services. For more information, please visit www.commonwealth.com.
About J.D. Power and Associates
Headquartered in Westlake Village, California, J.D. Power and Associates is a global marketing information services company operating in key business sectors, including market research, forecasting, performance improvement, training, and customer satisfaction. The company’s quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit www.JDPower.com.