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Free Support and Other Benefits Back to Technology You can relax and conduct your business in confidence knowing that Commonwealth is here to help whenever you or your staff needs it. Free phone support Monday through Saturday We’re working when you are. Our Rep Tech HelpDesk is staffed 8:00 A.M. to 10:00 P.M. ET, Monday through Friday, and 9:00 A.M. to 5:00 P.M. ET on Saturdays. Your calls are answered within seconds by a friendly, knowledgeable person who takes ownership of the issue until it’s resolved. With your permission, we can even take over your computer and solve problems remotely while you watch. It doesn’t matter whether it’s a Commonwealth-related task or you’ve got a virus on your computer—we’re here to help in any way we can. Education More than 160 e-Learning and 3,000 Microsoft Office training courses are yours for the taking. Just log on for fast, easy learning—whenever it’s convenient for you. You can also take advantage of our popular technology-specific teleconferences; stay up-to-date with our technology newsletter; opt for any of the in-depth technology tracks offered at our conferences; and even receive free one-on-one assistance, in person or over the phone. Save on Commonwealth-recommended technology Need to upgrade or add technology? Think of us as your free IT consultants. We’ll help you sort through all the options and determine what’s right for your practice. Then head for TechSHOP on COMMunity Link®, where you can take advantage of Commonwealth’s discounts and high-level support on products from a variety of vendors. |
 
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