Service Center Associate
The Service Center serves as the "one-stop shop" for all operations-based calls from advisors—either by answering the question immediately or coordinating with departments throughout the company to resolve problems.

As a service center associate, your responsibilities would include:

• Becoming part of a fast-paced environment committed to providing indispensable service
• Logging into our phone system six hours per day to answer operational inquiries from our advisors—everything from establishing an account to researching the most complicated corporate action
• Providing indispensable service to our advisors and their staff so they, in turn, can provide indispensable service to their clients
  

The ideal candidate would also meet the following requirements:

• 4 or more years’ experience in the financial services industry
• Excellent verbal and written communication skills
• Ability and desire to work as part of a team
• Superb problem-solving skills
• Previous inbound call center experience
• FINRA Series 7 registration a plus
• Prior experience with FBSI and Streetscape (National Financial Services applications) preferred

A Best Place to Work, a Great Place to Be
Commonwealth Financial Network^®, an independent broker/dealer based in Waltham, Massachusetts, and San Diego, California has been recognized 18 times as a Best Places to Work by such publications as The Boston Globe, the San Diego Business Journal, and Computerworld.

Commonwealth Financial Network is an equal opportunity employer.

Waltham, MA position