Office Services Manager
The Office Services department manages everything that keeps our home offices running, including the reception areas, mail processing, in-house kitchens, and our entire physical plant.

As the office services manager, your responsibilities would include:

• Hiring, training, and motivating staff; delivering performance feedback
• Overseeing mailroom activities, including receipt, sorting, and distribution of incoming mail; preparation of outgoing mail and express services; receiving docking shipments
• Consulting with internal customers on printing, mailing, or fulfillment projects handled onsite or contracted to an outside vendor
• Planning, allocating, and monitoring daily workflow; managing department schedule to ensure commitments are met
• Maintaining inventory system for supplies
• Maintaining department records
• Supporting the facility maintenance needs

The ideal candidate would also meet the following requirements:

• 5 or more years of management experience
• Prior experience in an office services environment
• Superior teambuilding abilities
• Able to maintain a positive, high-energy environment while upholding department standards and promoting continual process improvement
• Strong judgment and problem-solving skills
• Strong verbal and written communication skills
• Able to multitask and adapt to fast-changing priorities
• Proficient with Microsoft Office applications
• Knowledge of current postal regulations, preferred
• Knowledge of Pitney Bowes DM 1000, DocuMatch, or competitive mailing equipment helpful
• Experience with SMARTMailer and Arrival software, a plus

A Best Place to Work, a Great Place to Be
Commonwealth Financial Network^® is an independent broker/dealer based in Waltham, Massachusetts, and San Diego, California.

We are a community of 450-plus home office staff, helping more than 1,300 independent financial advisors achieve their own version of success. Our dual vision—to be the best at everything we do and to maintain a supportive environment where we all can thrive—has earned us recognition 14 times as one of the Best Places to Work by top publications in the region (Boston Globe, Boston Business Journal, San Diego Business Journal), as well as in the IT industry (Computerworld). With high marks in areas such as work environment, work/life balance, job satisfaction, and opportunities for advancement, it’s no wonder Commonwealth earned #1 Best Place to Work designations in the midsize category from both the Boston Business Journal and the San Diego Business Journal (2005, 2009), as well as the Boston Globe (2008).

We stand apart for our commitment to indispensable service, profitability, individual development—and fun. If you’re equally passionate about what you do and want to know more about our refreshing culture, please let us hear from you.

Commonwealth Financial Network is an equal opportunity employer.

Waltham, MA position